Privacy and Security Policy
What data do we collect?
With the service to purchase products from our website, Frenchies Ltd collects personal information such as name, address and email address.
As you browse our store, we automatically receive your computer internet protocol (IP) address in order to provide us with the information.
Frenchies Ltd only collects billing Information.We use secondary payment services such asPaypal, Sagepayand Stripe as a form of collecting payments, but we are not provided with any information regarding credit/debit card information or payment details.
We use Royal Mail, Fed-ex and other ad hoc couriers in order to send orders to our customers. We print shipping letters which will be placed on the package order.
The Frenchies Ltd website collects information provided by customers on the website and may use such information to send marketing emails. These emails can be opted out of if requested by the customer.
How is my data stored?
The data that is collected is stored on an encrypted file on an encrypted user. Only authorised personnel will have access to the personal information retained.
Frenchies Ltd does have an obligation to retain billing information for accounting and auditing purposes for the period of six years. However, once this period has been completed all information shall be deleted.
Customers are providing consent for the retention of such information, through actively purchasing the products and agreeing to the privacy and cookie policies and terms and conditions.
You should be aware that there is a legal requirement that if disclosure of personal information is requested, it is to be provided.
Third Party Services
Cookies are used to collect certain browsing information whilst on our website. A cookie is a small information file which is sent to your computer, bole or other devices when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, in order to improve your experience.
Category 1: Strictly Necessary Cookies
These cookies are crucial in order for the enable of the site to provide services.
Category 2: Strictly Performance Cookies
This type collects anonymous information on how people use the site and the data is merged, to be used in conjunction with other data, in order to improve the services provided.
Category 3: Strictly Functionality Cookies
These remember choices you make such as a language or search perimeters such as size, color or product line. These can be used to provide with an experience more appropriate with the selections that have been made to tailor or present.
Category 4: Strictly Targeting or Advertising Cookies
These cookies collect information about your browsing habits in order to provide more relevant advertising to your interests. They remember the websites you have visited, and that information is shared with other parties such advisers.
Are cookies safe?
Yes. The information stored in cookies are safe and anonymous. They do not contain any information which could personally identify you and your security is never compromised.