- Customers must claim returns or exchanges within 7 days of the date the package was delivered.
- Customers must return the item within 14 days of the returns or exchanges claim.
- The product must be returned to us in the condition that it was received, otherwise returns and exchanges can be refused. UNWORN, UNUSED, IN SELLABLE CONDITION with TAG.
- The returns form must be filled out and placed inside the package.
- The returns address must be attached to the outside of the package.
- There will be a returns postage fee, to be paid by customers.
- Refunds will be paid directly into the cardholders account within 3-5 days of the package being received.